Vev uses Stripe to handle all payment methods and subscription management. You can access everything related to your plan by clicking Manage subscription under your Account overview. This will open the Stripe customer portal, where you can:
View and manage your subscription details
Access invoice history
See upcoming invoices and billing forecasts
Update your billing details
Change your payment method
Cancel your subscription
To edit billing and subscription settings, you must be either Owner or Admin.
How to Manage Your Subscription
To access your Account Settings:
Go to the Dashboard.
On the left side of the dashboard, find the sidebar.
Click your company avatar at the top of the sidebar.
This will open an account menu. Hover over your account to reveal the cogwheel (settings) icon.
Click the cogwheel to enter Account Overview.
From here, you can access Manage Subscription to handle all billing and subscription-related tasks.
Changing Your Account Plan
To switch to another plan:
Click Change plan in Account overview.
Select the plan you want to change to.
If your billing information hasn’t been added, you’ll be taken through checkout to enter it.
If your billing information is already set up, confirm the upgrade.
If you are on the Organization plan
To make changes to your current plan:
Contact your account executive
Proration
Subscription changes, such as adding or removing users, will result in prorated adjustments. For example, if you add a new user between billing cycles, you will only be charged for the remaining time until your next invoice.
Read this article for common questions and more examples about proration in Vev.
Canceling your subscription
You can cancel your subscription anytime through the Manage Subscription section in Account Overview. This will redirect you to the Stripe customer portal, where you can initiate the cancellation. Your subscription will remain active until the end of your current billing cycle.
Note: If you downgrade/cancel:
Your team will be disbanded.
Other members on your account will be reverted to the Free plan.
Project plans will be automatically removed.