What is Two-Factor Authentication (2FA)?
Two-Factor Authentication (2FA) is a security feature that protects your account by requiring two distinct forms of verification to log in. This adds a critical layer of defense, safeguarding your account even if your password is compromised.
Enabling 2FA helps protect against common security threats, including:
Phishing attacks
Brute-force password attacks
Stolen credential exploitation
Available 2FA Methods in Vev
Vev supports two-factor authentication via two methods. You can choose the one that best fits your workflow:
Authenticator App: Use a time-based code from an app on your smartphone (e.g., Google Authenticator, Microsoft Authenticator, 1Password).
SMS: Receive a one-time code via text message to your mobile phone.
How to Set Up 2FA with an Authenticator App
Before you begin, download and install a TOTP-compatible authenticator app on your mobile device.
Step-by-Step Setup Guide
Navigate to Your Profile:
From the Vev dashboard, click on your user avatar at the top of the left sidebar.
Select Profile from the menu.
Enable the Authenticator App:
In your Profile settings, find the Two-Factor Authentication section.
Toggle the switch for Authenticator App to the "on" position.
Verify Your Identity:
If prompted, re-enter your password to confirm your identity.
Link Your App:
Use your authenticator app to scan the QR code displayed on your screen.
Enter the Verification Code:
Type the six-digit code generated by your authenticator app into the field provided.
Click Enable.
Important Note: The code from your authenticator app refreshes every 30 seconds. You must use the current, active code to log in. Expired codes will not work.
How to Set Up 2FA with SMS
Step-by-Step Setup Guide
Navigate to Your Profile:
From the Vev dashboard, click on your user avatar at the top of the left sidebar.
Select Profile from the menu.
Enable SMS Authentication:
In your Profile settings, find the Two-Factor Authentication section.
Toggle the switch for SMS to the "on" position.
Verify Your Identity:
If prompted, re-enter your password to confirm your identity.
Provide Your Phone Number:
Enter your mobile phone number, including your country code.
Click Continue.
Complete the Security Check:
Complete any "I'm not a robot" verification (reCAPTCHA).
Enter the SMS Code:
Click Send SMS.
Enter the verification code you receive via text message.
Click Enable.
How to Disable Two-Factor Authentication
If you need to turn off 2FA, follow these steps:
Go to your Profile settings by clicking your user avatar in the dashboard.
In the Two-Factor Authentication section, toggle off the method you currently have enabled (Authenticator App or SMS).
If prompted, verify your identity by re-entering your password.
A confirmation pop-up will appear. Click Disable to confirm.
Frequently Asked Questions (FAQ)
Q: How do I switch to a different authenticator app?
A: To use a new authenticator app, you must first disable 2FA for the current app and then set it up again with the new one.
Go to your Profile Settings.
Toggle off the Authenticator App option and confirm.
Immediately toggle the Authenticator App option back on.
Follow the setup steps to scan the new QR code with your preferred app.