🚨 Important Note: Prorated billing applies only to Legacy plans (Solo and Professional). If you are on one of Vev’s new team-based plans (Basic, Growth, Scale, Enterprise), or a custom Organization plan, proration does not apply unless you have custom agreements.
Prorated Billing in Vev
Accurate and fair billing adjusted to your needs.
Important note: Prorated billing applies only to legacy plans (Solo and Professional). If you are on one of Vev's new team-based plans (Basic, Growth, Scale, Enterprise), or a custom Organization plan, proration does not apply unless you have a custom agreement.
What is prorated billing?
Prorated billing ensures you only pay for the services you use. When you make changes to your subscription in the middle of a billing cycle, Vev automatically calculates charges or credits for the part of the cycle that is affected by the change. These adjustments appear on your next monthly invoice.
Changes that trigger proration include:
Adding or removing users
Adding or removing project plans
Upgrading your account plan
How proration is calculated
Proration is based on how much of your current billing cycle remains at the time of the change. Instead of charging or refunding a full month, Vev only counts the days from the date of the change until the end of the cycle. The later in the cycle you make a change, the smaller the prorated amount will be.
Adding users or project plans (legacy plans only)
When you add a user or a project plan mid-cycle, you are charged a prorated amount from the date of the change until the start of your next billing period. The new user or project plan is available right away, and you pay only for the time it was active during the current cycle.
Your next invoice will include:
The full monthly charge for the upcoming billing period, based on your updated subscription
A prorated charge for the new user or project plan, covering the time from the date it was added to the end of the previous cycle
Removing users or project plans (legacy plans only)
When you remove a user or a project plan mid-cycle, you receive a prorated credit for the remaining unused days. You have already paid for the full cycle, so the credit makes sure you are not charged for time you no longer use.
Your next invoice will include:
The full monthly charge for the upcoming billing period, based on your updated subscription
A prorated credit for the removed user or project plan, subtracted from the total
Understanding your invoice
Your invoice itemizes all charges and credits so you can see exactly what you are paying for. Here is how to read it:
Prorated charges and credits: These lines show the adjustments for any mid-cycle subscription changes. A charge is added when you add a service, and a credit is subtracted when you remove one.
Upcoming cycle charge: This line shows the full amount for your next billing period based on your current subscription.
Key principle: You pay in advance for the upcoming month. Any changes made during that month are calculated and reflected on the following invoice.
Cancellations
When you cancel your account, your subscription remains active until the last day of the billing cycle you have already paid for. You will not be charged again, and no prorated refund will be issued for the current period.
For more information on billing and to download your past invoices, go to your Vev account overview.
Need more help?
If you have questions about your invoice or billing, reach out to our Support team via chat or at support@vev.design.